Postage & Packaging
We offer a flat postage rate of £3.95 on all UK orders up to a value of £49.99. Orders over £50 will be posted free of charge.
If you require an item urgently, or require postage outside of the UK then please get in touch with us before placing an order. We will be able to provide worldwide postage and UK Special Delivery at the customer’s expense.
Items will be posted using the Royal Mail or by using a courier service. This will be done at our discretion and will be dependent on the size and weight of your package.
To help limit our impact on the environment we re-cycle packaging materials wherever appropriate. If you are purchasing a gift and would like us to avoid using recycled packaging then please let us know when you place your order.
In the event of a refund or return your original postage and packaging costs will not be refunded.
We aim to keep our postage and packaging costs to a reasonable minimum and these costs will be reviewed on a regular basis and may be subject to change
We aim to dispatch all items within 48 hours, but it will usually be sooner than that. If your product hasn’t arrived within 10 days of ordering then please let us know.
We regularly update our stock levels, but occasionally some items may go out of stock before we get chance to update our site. If an item you have ordered is unavailable we’ll get in touch to let you know. We will endeavour to offer an alternative, order in from our suppliers or offer a refund in these instances.